Shipping Policy

Last updated: September 4, 2026

Processing and Delivery

Orders generally take about 1-2 business days to process and ship. Domestic delivery then takes approximately 3-7 business days. You will receive tracking details by email once your order ships.

Shipping Rates

Standard ground shipping is a flat $8.95 per order. Orders of $100 or more ship free. The free shipping threshold is based on your cart subtotal before taxes, and it is applied automatically at checkout.

Where We Ship

We ship to addresses within the United States only. We currently ship to 37 states and do not ship to states that restrict or prohibit hemp THC beverages.

States We Cannot Ship To

As of September 2026, we do not ship to: Alaska, Arizona, Arkansas, California, Colorado, Hawaii, Idaho, Mississippi, Montana, Nevada, New York, Rhode Island, or Washington.

This list reflects our current understanding of applicable state law and can change as laws change.

Age Verification

All purchases require that you are 21 years of age or older.

Undeliverable, Damaged, or Lost Orders

If your order has not arrived, arrives damaged, or is incorrect, contact us at hi@shopkanna.com. See our Refund & Returns Policy for details.

Questions

Shipping questions can be sent to hi@shopkanna.com.

ShopKanna is a brand of Nutra Pure Extraction LLC, 909 California Way, Suite 400, Longview, WA 98632.